We want you to be happy with your purchase from Atar Mart. If for any reason you are not satisfied, please read our return and refund policy below.

1. Eligibility for Returns

  • You can request a return within 7 days of receiving your order.

  • The product must be unused, undamaged, and in its original packaging.

  • Please keep the invoice or proof of purchase for reference.

2. Non-Returnable Items

  • Items that are damaged due to misuse or mishandling.

  • Products without original packaging or accessories.

  • Customized or special-order items.

3. Return Process

  1. Contact us at atarmart@gmail.com or call +91 9953474744 to request a return.

  2. Share your order number, product details, and reason for return.

  3. We will guide you with the return shipping process.

  4. Once we receive the product and inspect it, we will confirm your refund status.

4. Refunds

  • Refunds will be processed through the original payment method within 7–10 business days after the returned item is received and inspected.

  • Shipping charges (if any) are non-refundable.

5. Damaged or Wrong Product

  • If you receive a damaged or wrong product, please contact us within 48 hours of delivery with pictures or videos of the product and packaging.

  • We will arrange a replacement or full refund at no extra cost to you.

6. Shipping for Returns

  • Customers are responsible for paying the shipping costs for returning the item unless the return is due to our mistake (wrong or defective item).

Contact Us for Returns & Refunds

Phone: +91 9953474744
Address: B-9/312, 2nd Floor, Sector-3, Rohini, Delhi-110085
Email: atarmart@gmail.com